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FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include a unique Barcode. You must bring this Barcode with you when you visit Roves Farm in place of a ticket. We suggest printing out the email containing your barcode and booking reference number, although you may also present this on a smart phone.

Do you issue refunds?

No, we regret we are unable to issue refunds.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival.

I don't have a printer...

You may present your ticket barcode on a smart phone if you do not have a printer. Please also make a note of the 8 digit booking reference to bring with you, coupled with some ID.

Is there wheelchair access?

Yes, there is wheelchair access throughout and on most tractor rides. We have disabled parking spaces & toilets with disabled access. Please phone us to arrange a suitable drop off point before you arrive 01793 763939.

Can I purchase a ticket in person on the day.

Yes, day tickets can be purchased from Reception on the day at Roves Farm. Online tickets can also be purchased for the same day before entry. During peak times (ie school holidays) we recommend purchasing your tickets online before arrival to grant you quicker entry. Discount codes for admissions can only be used for day tickets bought online.

How can I get in contact with you?

E:    T: 01793 763939

Trouble with your purchase? Contact Roves Farm 01793 763939

Interested in DigiTickets? Proactive Ticketing Solutions

We provide the tools, expertise and support you need to manage the entire ticketing process, before, during and after the customer visit.